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If your furnace is making a strange noise or isn’t generating heat, reach out to the professionals at On Point Service Company. We provide comprehensive repairs of both residential and commercial heating systems in the Crawford area. Our technicians have extensive experience and provide effective on-call and emergency repair services.
Contact us today for an Honest estimate!
Central Texas heat gets the attention, but the two or three real cold snaps a year are when Crawford furnaces get found out — usually the first night below freezing, usually all at once. Ours is a small crew, so we tell people plainly: if the furnace was flaky last winter, call before the first front, not during it. Every heating visit includes a combustion and safety check because a cracked heat exchanger is not something you want to learn about from a CO detector.
Crawford homes are spread out and often on propane or electric heat, and the first hard front hits exposed rural mechanical closets hardest. Ignitors, flame sensors and heat pumps stuck in defrost are the calls; fifteen minutes from the shop means we can actually get to you.
You’ll receive a detailed written assessment and quote before any work begins — no hidden fees, no “while we’re here” upsells. If you find a lower legitimate quote for the same repair, we’ll price-match it. Flexible financing is available for larger jobs.
Every repair is backed by a 100% satisfaction guarantee and a warranty on parts and labor. If a part we installed fails inside the warranty window, we come back and make it right — you don’t argue with a call center.
Crawford is about 15 minutes from our McGregor shop and on our regular route, so a morning call usually lands a same-day or next-morning slot outside the peak weeks. We keep the parts that fail most in Central Texas on the truck so most jobs finish in one visit.
Crawford is fifteen minutes north of us on FM 185 — ranch country, big lots, homes that are often a good distance from the road and from each other. That geography is most of what makes Crawford calls different: gravel and caliche dust off the roads and the fields packs into condenser coils, well water is hard on appliances, and a lot of homes have a shop, a barn or a guest house with its own equipment. (verify)
The other thing about Crawford is that it’s the kind of place where the big Waco outfits charge a trip fee to come out and then send whoever’s free. We don’t — you’re on our normal route, and the tech who comes has probably been down your road before. Our post on AC repair in Crawford, 15 minutes from our shop has the longer story.
Our heating repair services cover every aspect needed to restore your system’s performance. From precision electrical work to welding and comprehensive testing, our skilled technicians ensure your furnace is repaired efficiently and safely.
No matter the brand, we can fix any furnace or heating system. Our skilled technicians are experienced with both gas and electric systems, providing reliable service for residential and commercial properties alike.
From routine maintenance to emergency repairs or replacements, we ensure your heating system operates safely, efficiently, and reliably — keeping your home or business warm when you need it most.
We will provide 100% cleanup after all repairs and services are completed. Be sure to ask about our 10% discount for senior citizens and military personnel! With in-house financing available, your furnace repairs will be extremely affordable. Give us a call to learn more about our financing options.
The hot-surface ignitor is the furnace equivalent of the AC capacitor: it wears out, it’s inexpensive, and it’s the most common no-heat call we run. A dirty flame sensor makes the furnace light and shut down seconds later; a stuck pressure switch or a blocked inducer keeps it from lighting at all. All quick fixes with the right part on the truck.
On gas furnaces past 15 years we inspect the heat exchanger every visit. A crack means the furnace is done — full stop — because it can leak combustion gases into the airstream. If we find one we’ll show you, red-tag it, and quote a replacement. Nobody enjoys that conversation, but it’s the one that matters.
A furnace that lights but blows weakly or not at all is usually a blower motor or capacitor; one that lights, runs, and then flashes an error code is often the board. We read the code, test the component and quote it — we don’t replace boards on a guess.
A packed filter makes a furnace overheat and cycle on its limit switch; a thermostat with dying batteries or a bad C-wire makes it do nothing at all. We check both before anything else because they’re free.
Heat pumps confuse people in a freeze. Steam off the outdoor unit and a brief blast of cool air is a normal defrost cycle. Auxiliary heat that runs constantly, or a system that heats when set to cool, points at the reversing valve, the defrost board or the thermostat wiring — see our freeze prep checklist.
Don’t suffer through it when you’ve got a problem with your furnace and heating — call us for prompt, reasonably priced on-call service anywhere in Crawford. Households with infants, elderly family or medical needs go to the front of the day’s route; just tell us when you call.
There isn’t one price, but you shouldn’t have to guess either. Here’s how the common jobs stack up from cheapest to most involved. You’ll always get the exact number in writing before we start, and the diagnostic fee is credited toward the repair if you go ahead with us. (verify diagnostic-credit policy)
| Job | How common in Crawford | Where it sits on the cost scale |
|---|---|---|
| Ignitor / flame sensor / pressure switch | Very common — most no-heat calls | Low |
| Filter, thermostat, low-voltage fix | Common | Low |
| Blower motor or capacitor | Common | Low–moderate |
| Control board | Occasional | Moderate |
| Heat pump defrost board / reversing valve | Occasional | Moderate–high |
| Cracked heat exchanger | Uncommon, 15+ yr gas furnaces | Replacement conversation |
Most heating repairs are at the low end. When they aren’t — a heat exchanger, a compressor on a heat pump — we price repair against replacement in writing. Our post on blower motor vs new furnace walks through a real example.
We’d rather you not pay for a visit you didn’t need. A real share of the “furnace and heating repair” calls we get from Crawford end with one of these:
Still nothing? Now it’s worth a call. Have the brand and rough age handy if you can — it helps us put the right parts on the truck.
Honestly: during a freeze everyone calls at once. Crawford is about 15 minutes from us and we run it in order, moving households with medical needs or infants up. The fix is to call before the front when the furnace acted up last year.
Electric: heating element or thermal fuse. Gas: ignitor or flame sensor. Either way, common and moderate at most.
Yes, and every gas dryer visit includes a leak check.
China Spring is about 25 minutes from the shop; most dryer calls are same-day or next-day and finish in one visit.
Almost always. Dryers are simple; a fuse, element or belt is a fraction of the cost of new.
Our Waco furnace and heating repair page covers the city itself, and the Crawford, TX service page covers everything we do here. Around Crawford we run daily calls to McGregor, China Spring, Moody, Waco, Valley Mills. Full list on our service areas page.
Y'all, On Point Service Company saved the day again! My A/C has been out. It just wasn't cooling. I emailed Tara yesterday afternoon and she sent a technician out this morning! Josh, the technician, was friendly and diagnosed the problem quickly, quoted a price and got right to work! He had to pull the A/C apart, clean it and put it back together and did it in 3 hours! The price I was quoted is what I paid. No extra fees or mystery charges! I will continue to used this local company!
Marie AaronIf you need an issue to be worked on, call these folks. We have used them several times in the last several years and I can't say enough good things. Honest, responsive and the work is completed for a fair price. We have recommended them to friends who also sing their praises. The tech even remembered the mustang that we had. CAll these folks when in need, they will help you for a fair amount. They just did it again. Awesome 😎
Paul BI have AHS insurance and they called this company to repair my refrigerator (only refrigerator I have too) they came out no problem to access the problem then supposedly told AHS right away the problem on May 9,23 I had just had knee surgery and was supposed to keep my knee iced down(but not without a freezer!) it took almost two weeks to order and receiver part so after tracking the part they received the part on May 19,23 at noon, I called the office promptly to see if there was anyway I could get it fixed Friday afternoon, and the RUDE lady who answers their phone and schedules all appoints said no not on a Friday! I said I’ll pay extra I really need my fridge it’s been over two weeks and I can’t keep food ICE or nothing at this point and it’s ridiculous she said too bad! On Monday at 8:10am she calls and said they can be out there in an hour, I said I’m at work I cannot just leave work at the hospital I have to have it planned she said well too bad I’ll call tomorrow, I said well can we schedule it I have a job and you can’t just leave the hospital I have to ask off and get it approved she said we don’t do appoints unless you are paying us and you didn’t your using your AHS so we don’t schedule appoints for you so you’ll have to just be there when we are available! I said seriously I need my fridge! She said yep that’s how we work! I hung up I don’t have time for rude customer service!!!! Never use them again!
RT TRUCKINGThey did a great job repairing our ice maker. Fast friendly service.
Brad & Tiffany LuxResponded quickly with same day service and fixed our AC. Very affordable too!
Ashley HaleThe apartment complex we live at made the first contact attempt. Still, every interaction was pleasant and professional, and they put in every effort to get the AC up and running, which, in TX summer, was greatly appreciated! We will definitely remember this when we move to our own place.
LadyyLunaWhen I called they showed up in 20 minutes. We called to have them repair a refrigerator and he had it done in less than 15 minutes. Works perfectly now! Thank you On Point!
Lauri DornThis team has been amazing! They’ve done work for my on several different appliances for me and always do a fantastic job! Show up when they say they will, professional, and fair pricing. What’s also important to me is explaining the process and what needs to be fixed. I like to ask questions and the techs are always patient with explanations!
Tekara RayI have 2 central units and both of my units have been replaced by this company and when I say they are truly amazing. They really are. I 100% would recommend them. They also have fixed my moms house and my mother in laws house and all three of us are happy customers. And on top of that the staff has the best customer service as well. 💜💜💜
Kristen JonesPolite, quick, knowledgeable, and reasonable.
Judy GRequest your free quote now and discover why homeowners trust us for fast, professional AC repairs and installations.
