For military personnel and senior citizens – 10% off!
China Spring grew fast. A lot of the homes off China Spring Road and in the newer subdivisions toward Lake Waco went up in the last ten years, and that shapes what breaks. We’re not chasing 30-year-old units here the way we do in parts of Waco — we’re seeing five- to eight-year-old systems, often builder-grade, that were installed to a budget and have now run four or five Texas summers straight. (verify street/subdivision detail)
That’s good news for you. Most China Spring calls end with a part that costs less than a night in a hotel: a swollen capacitor, a pitted contactor, a float switch on an attic air handler, a dishwasher inlet valve. The system isn’t dying — it needs the weak link replaced and someone to tell you honestly whether the rest of it is fine. Our shop is about 25 minutes away via Highway 84 and Highway 6, so China Spring is a normal part of the route, not a special trip. Our new-builds AC post and same-day service post cover the AC side in detail.
Cottonwood season (May) is a real thing out here — if the outdoor unit is near a creek or tree line, a spring coil rinse is the cheapest maintenance you’ll ever do.
One licensed shop, one truck, one call — HVAC and appliances. Every service below has its own China Spring page with what fails here, what it costs, and what to check before you call.
Capacitors, contactors, coil cleans, drain lines, refrigerant leaks and motors — the whole residential list, with a written estimate before we touch anything.
Right-sized from a load calculation, every line on paper, financing available, and an honest answer if the old unit has a few summers left.
Rooftop units, light-commercial splits, walk-ins, reach-ins and ice machines for restaurants, shops, offices, churches and clinics.
Gas furnaces, electric heat and heat pumps. Ignitors, flame sensors, boards, defrost issues — and a heat-exchanger safety check on every gas visit.
Gas furnace, heat pump or dual-fuel — compared honestly for your house, quoted line by line, permit and registration handled.
One truck for the fridge, washer, dryer, dishwasher, range, ice machine and disposal. Most brands, including higher-end lines.
Won’t drain, won’t spin, shaking, leaking, error codes. Top-load and front-load. Three checks you can run before you call.
No heat, slow drying, squealing, won’t start — plus the vent clean that’s the real fix half the time and a fire risk otherwise.
Oven won’t heat, ignitor won’t light, temperature off, cracked cooktop, door won’t seal — gas and electric, most brands.
Won’t drain, won’t spin, shaking, leaking, error codes. Top-load and front-load. Three checks you can run before you call.
No heat, slow drying, squealing, won’t start — plus the vent clean that’s the real fix half the time and a fire risk otherwise.
Humming, jammed, leaking, dead. Two of those you can fix on the phone with us; the other two are a same-visit repair or a quick swap.
Call before you call the big Waco outfits with the hold music. China Spring is about 25 minutes from us and on the daily route; households with infants, elderly family or medical needs go to the front of the line — just tell us.
You call or request online. We ask what failed, the brand if you know it, and whether anyone in the house is medically vulnerable to heat or cold. That decides where you land on the route.
We show up when we said. The tech diagnoses, writes up what failed and what it costs, and you approve it before anything is touched. The diagnostic is credited toward the repair.
Most jobs finish in one visit because we carry the parts that fail most in Central Texas. If a part has to be ordered, you get the lead time on the spot.
Warrantied, and we come back. If something we fixed fails inside the warranty, we make it right. Read what a written estimate should include and hold us to it.
Yes — China Spring is about 25 minutes from our McGregor shop and on our regular route. It’s not a listed-for-SEO town; we’re out there every week.
Call 254-640-2350 in the morning. Tell us what’s failed, the brand if you know it, and whether anyone in the house has medical needs — that decides where you land on the day’s route.
No trip fee. You pay the diagnostic, which is credited toward the repair if you go ahead with us, and you see the price in writing before any work starts.
Yes. Same techs, same truck, same rules: written estimate first, warrantied work, honest advice when a repair doesn’t make sense.
Military personnel and senior citizens get 10% off, and we price-match a lower legitimate quote for the same repair.
Around China Spring we run daily calls to Waco, Crawford, McGregor, Woodway, Valley Mills. Our Waco service pages: AC repair, furnace repair, refrigerator repair, washer repair, dryer repair, dishwasher repair, stove & oven repair, garbage disposal, commercial HVAC. Full list on service areas.
I have 2 central units and both of my units have been replaced by this company and when I say they are truly amazing. They really are. I 100% would recommend them. They also have fixed my moms house and my mother in laws house and all three of us are happy customers. And on top of that the staff has the best customer service as well. 💜💜💜
Kristen JonesThe work is professional done. No bs. All techs are professionally trained and were very helpful in helping understand the problem also they were able to work with me on the bill. I would definitely recommend ON POINT for any of ur appliance or air conditioning troubles.if u just have questions just give them a call and let Chris,Tara and their team help you.
Jeremy WadeI have AHS insurance and they called this company to repair my refrigerator (only refrigerator I have too) they came out no problem to access the problem then supposedly told AHS right away the problem on May 9,23 I had just had knee surgery and was supposed to keep my knee iced down(but not without a freezer!) it took almost two weeks to order and receiver part so after tracking the part they received the part on May 19,23 at noon, I called the office promptly to see if there was anyway I could get it fixed Friday afternoon, and the RUDE lady who answers their phone and schedules all appoints said no not on a Friday! I said I’ll pay extra I really need my fridge it’s been over two weeks and I can’t keep food ICE or nothing at this point and it’s ridiculous she said too bad! On Monday at 8:10am she calls and said they can be out there in an hour, I said I’m at work I cannot just leave work at the hospital I have to have it planned she said well too bad I’ll call tomorrow, I said well can we schedule it I have a job and you can’t just leave the hospital I have to ask off and get it approved she said we don’t do appoints unless you are paying us and you didn’t your using your AHS so we don’t schedule appoints for you so you’ll have to just be there when we are available! I said seriously I need my fridge! She said yep that’s how we work! I hung up I don’t have time for rude customer service!!!! Never use them again!
RT TRUCKINGThis team has been amazing! They’ve done work for my on several different appliances for me and always do a fantastic job! Show up when they say they will, professional, and fair pricing. What’s also important to me is explaining the process and what needs to be fixed. I like to ask questions and the techs are always patient with explanations!
Tekara RayResponded quickly with same day service and fixed our AC. Very affordable too!
Ashley HaleThe apartment complex we live at made the first contact attempt. Still, every interaction was pleasant and professional, and they put in every effort to get the AC up and running, which, in TX summer, was greatly appreciated! We will definitely remember this when we move to our own place.
LadyyLunaKnowledge and professional.
Kenneth ZyskY'all, On Point Service Company saved the day again! My A/C has been out. It just wasn't cooling. I emailed Tara yesterday afternoon and she sent a technician out this morning! Josh, the technician, was friendly and diagnosed the problem quickly, quoted a price and got right to work! He had to pull the A/C apart, clean it and put it back together and did it in 3 hours! The price I was quoted is what I paid. No extra fees or mystery charges! I will continue to used this local company!
Marie AaronWhen I called they showed up in 20 minutes. We called to have them repair a refrigerator and he had it done in less than 15 minutes. Works perfectly now! Thank you On Point!
Lauri DornIf you need an issue to be worked on, call these folks. We have used them several times in the last several years and I can't say enough good things. Honest, responsive and the work is completed for a fair price. We have recommended them to friends who also sing their praises. The tech even remembered the mustang that we had. CAll these folks when in need, they will help you for a fair amount. They just did it again. Awesome 😎
Paul B
