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When your business air conditioning unit is not working properly, it can cause a problem for both your employees and customers. Don’t lose business because of a faulty A/C – partner with On Point Service Company and restore your comfort! Our professional HVAC technicians have 20+ years of combined experience serving Crawford and the surrounding area.Â
We guarantee 100% customer satisfaction. Call today for an honest estimate or a FREE second opinion.
A dead rooftop unit in July or a walk-in that’s climbing past 41°F isn’t an inconvenience for a Crawford business — it’s lost product, sent-home customers and staff who can’t work. We service the small-business end of commercial HVAC and refrigeration: restaurants, cafés, shops, offices, churches, clinics and small warehouses. One call covers the rooftop package unit, the split systems, the walk-in and reach-in coolers, and the ice machine.
Crawford’s commercial work is the school, the churches, the store, the café and the shop buildings on ranches — small equipment, real consequences when it fails. Walk-ins and reach-ins on a rural property get the same phone triage and fast response as a Waco restaurant.
You’ll receive a detailed written assessment and quote before any work begins — no hidden fees, no “while we’re here” upsells. If you find a lower legitimate quote for the same repair, we’ll price-match it. Flexible financing is available for larger jobs.
Every repair is backed by a 100% satisfaction guarantee and a warranty on parts and labor. If a part we installed fails inside the warranty window, we come back and make it right — you don’t argue with a call center.
Crawford is about 15 minutes from our McGregor shop and on our regular route, so a morning call usually lands a same-day or next-morning slot outside the peak weeks. We keep the parts that fail most in Central Texas on the truck so most jobs finish in one visit.
When your business air conditioning unit is not working properly, it can cause a problem for both your employees and customers. Don’t lose business because of a faulty A/C – partner with On Point Service Company and restore your comfort! Our professional HVAC technicians have 20+ years of combined experience serving Crawford and the surrounding area.
We guarantee 100% customer satisfaction. Call today for an honest estimate or a FREE second opinion.
No matter the brand or model of your A/C unit, our skilled team provides fast, thorough repairs to restore comfort quickly. We specialize in all major brands and models, ensuring your system runs efficiently and reliably.
With years of experience and certified technicians, we handle everything from minor fixes to major repairs, using genuine parts and manufacturer-approved methods.
From system cleaning to A/C repair and replacement, you can count on On Point Service Company to handle all your commercial air conditioning needs. Our team delivers fast, reliable service to keep your business comfortable and running smoothly.
We also specialize in commercial refrigeration, including walk-in freezers and ice machines, ensuring your equipment stays efficient and dependable.
Crawford is fifteen minutes north of us on FM 185 — ranch country, big lots, homes that are often a good distance from the road and from each other. That geography is most of what makes Crawford calls different: gravel and caliche dust off the roads and the fields packs into condenser coils, well water is hard on appliances, and a lot of homes have a shop, a barn or a guest house with its own equipment. (verify)
The other thing about Crawford is that it’s the kind of place where the big Waco outfits charge a trip fee to come out and then send whoever’s free. We don’t — you’re on our normal route, and the tech who comes has probably been down your road before. Our post on AC repair in Crawford, 15 minutes from our shop has the longer story.
As a smaller, family-owned company, we’re proud to work on all major brands of HVAC equipment.
When you choose to work with us, we guarantee your 100% satisfaction. You’ll receive a guarantee and warranty on all work we do. We’ll even provide price matching or beat a competitor’s pricing! Contact us today for more details.
Most storefronts and offices in Crawford run 3–10 ton rooftop or ground-mount package units. Common failures mirror residential — capacitors, contactors, condenser fan motors, dirty coils — but at higher amperage and with economizers and multi-stage controls that trip up general handymen. We carry the common parts and know when the economizer damper, not the compressor, is the reason the space won’t cool.
Quarterly filter, coil and belt service on the HVAC plus gasket, coil and drain checks on refrigeration is the difference between a $200 visit and a $2,000 emergency on a Saturday. We write the calendar for you — see the small-office AC maintenance calendar.
Door gaskets, evaporator fan motors, defrost timers and heaters, dirty condensers and low charge account for most walk-in calls. We triage over the phone (what’s the box temp, is the evaporator iced, is the compressor running?) so the first visit is a repair, not a look. Our walk-in cooler maintenance checklist is what we run on service contracts.
Every commercial job gets an itemised written estimate before work starts, with parts, labor and any after-hours rate stated. Landlords and property managers get the same, and we’re happy to bill the management company directly.
Reach-in coolers and prep tables share parts with residential refrigeration but live a harder life. Ice machines in hard-water Central Texas scale up fast; most “dead” machines just need descaling and a new water filter. Read why ice machines quit here.
Don’t suffer through it when you’ve got a problem with your commercial HVAC & refrigeration — call us for prompt, reasonably priced on-call service anywhere in Crawford. Households with infants, elderly family or medical needs go to the front of the day’s route; just tell us when you call.
There isn’t one price, but you shouldn’t have to guess either. Here’s how the common jobs stack up from cheapest to most involved. You’ll always get the exact number in writing before we start, and the diagnostic fee is credited toward the repair if you go ahead with us. (verify diagnostic-credit policy)
| Job | How common in Crawford | Where it sits on the cost scale |
|---|---|---|
| Phone triage + on-site diagnosis | Every job | Low — credited toward repair |
| Rooftop unit capacitor / contactor / fan motor | Very common | Low–moderate |
| Walk-in gasket, evaporator fan, defrost component | Very common | Low–moderate |
| Coil cleaning (HVAC or refrigeration) | Common — often the whole fix | Low–moderate |
| Ice machine descale + filter | Common | Low |
| Compressor (HVAC or refrigeration) | Occasional | High — repair-vs-replace conversation |
| Quarterly maintenance contract | Recommended | Fixed, predictable |
Commercial parts vary widely by tonnage and manufacturer, so we don’t guess over the phone. Our small-business guide to commercial appliance repair covers realistic ranges and how to decide when a piece of equipment is done.
We’d rather you not pay for a visit you didn’t need. A real share of the “commercial HVAC & refrigeration” calls we get from China Spring end with one of these:
Still nothing? Now it’s worth a call. Have the brand and rough age handy if you can — it helps us put the right parts on the truck.
We prioritise commercial refrigeration emergencies because product is on the line. Call and we’ll tell you honestly what we can do that day; for repeat customers on a maintenance plan we hold slots.
Restaurants, cafés, convenience stores, offices, churches, clinics, salons and small warehouses. If it’s a 3–10 ton system or a walk-in, that’s our lane.
Yes — quarterly HVAC and refrigeration service on a fixed price, with a written report each visit.
Yes. We’ll quote to the manager, bill the entity you tell us to, and copy the tenant on the report.
Yes, along with prep tables and small commercial dishwashers. One call, one truck.
Our Waco commercial HVAC & refrigeration page covers the city itself, and the Crawford, TX service page covers everything we do here. Around Crawford we run daily calls to McGregor, China Spring, Moody, Waco, Valley Mills. Full list on our service areas page.
The work is professional done. No bs. All techs are professionally trained and were very helpful in helping understand the problem also they were able to work with me on the bill. I would definitely recommend ON POINT for any of ur appliance or air conditioning troubles.if u just have questions just give them a call and let Chris,Tara and their team help you.
Jeremy WadeI have AHS insurance and they called this company to repair my refrigerator (only refrigerator I have too) they came out no problem to access the problem then supposedly told AHS right away the problem on May 9,23 I had just had knee surgery and was supposed to keep my knee iced down(but not without a freezer!) it took almost two weeks to order and receiver part so after tracking the part they received the part on May 19,23 at noon, I called the office promptly to see if there was anyway I could get it fixed Friday afternoon, and the RUDE lady who answers their phone and schedules all appoints said no not on a Friday! I said I’ll pay extra I really need my fridge it’s been over two weeks and I can’t keep food ICE or nothing at this point and it’s ridiculous she said too bad! On Monday at 8:10am she calls and said they can be out there in an hour, I said I’m at work I cannot just leave work at the hospital I have to have it planned she said well too bad I’ll call tomorrow, I said well can we schedule it I have a job and you can’t just leave the hospital I have to ask off and get it approved she said we don’t do appoints unless you are paying us and you didn’t your using your AHS so we don’t schedule appoints for you so you’ll have to just be there when we are available! I said seriously I need my fridge! She said yep that’s how we work! I hung up I don’t have time for rude customer service!!!! Never use them again!
RT TRUCKINGPolite, quick, knowledgeable, and reasonable.
Judy GThey did a great job repairing our ice maker. Fast friendly service.
Brad & Tiffany LuxResponded quickly with same day service and fixed our AC. Very affordable too!
Ashley HaleFast response fast fix but the parts were under $20 and the bill was $290 . I know a company has to make money to stay in business but I think its was a little steep.
Thomas BarkerThis team has been amazing! They’ve done work for my on several different appliances for me and always do a fantastic job! Show up when they say they will, professional, and fair pricing. What’s also important to me is explaining the process and what needs to be fixed. I like to ask questions and the techs are always patient with explanations!
Tekara RayY'all, On Point Service Company saved the day again! My A/C has been out. It just wasn't cooling. I emailed Tara yesterday afternoon and she sent a technician out this morning! Josh, the technician, was friendly and diagnosed the problem quickly, quoted a price and got right to work! He had to pull the A/C apart, clean it and put it back together and did it in 3 hours! The price I was quoted is what I paid. No extra fees or mystery charges! I will continue to used this local company!
Marie AaronKnowledge and professional.
Kenneth ZyskWhen I called they showed up in 20 minutes. We called to have them repair a refrigerator and he had it done in less than 15 minutes. Works perfectly now! Thank you On Point!
Lauri DornRequest your free quote now and discover why homeowners trust us for fast, professional AC repairs and installations.
