Refrigerators, washers, dryers, dishwashers, ovens and disposals — repaired at your Temple home, usually in one visit. 35 minutes from our McGregor shop.
On Point Service Company repairs refrigerators, washers, dryers, dishwashers, ovens and disposals for homes across Temple, TX. We’re based in McGregor — about 35 minutes west on Highway 317 — and we schedule Temple calls in blocks so our technician isn’t bouncing between Waco and Bell County all day.
What that means for you: same-day service is usually possible if you call early, and next-day almost always. Tell us the brand, model and symptom when you call and we’ll load the likely parts before the truck leaves McGregor.
We work all over Temple and the surrounding Bell County communities: Western Hills, Bird Creek, Lakewood Ranch, the neighborhoods around Baylor Scott & White and the Temple Mall corridor, downtown, and out to Morgan’s Point Resort and Little River-Academy. If you’re on the Belton side of I-35, you may want our Belton page — same company, same trucks.
Not cooling, water leaks, ice maker failures. Details →
We'll give you a Temple window — morning calls are usually same day.
verify amount, credited toward the repair.
You approve it, we fix it, usually in one visit.
confirm term.
We also handle light-commercial refrigeration and laundry for Temple restaurants and small businesses — walk-in coolers, reach-ins, commercial washers.
Bell County water runs hard, and it shows up in our Temple calls. Scale builds up on dishwasher heating elements and spray arms, so dishes come out cloudy and the cycle runs long. Washing machine inlet valves and hoses clog. Ice makers slow down and produce small or cloudy cubes. None of this is a “broken” appliance — but it’s the root cause behind a lot of Temple service calls, and if we see it we’ll tell you, because the fix is often a descale and a cheap inline filter rather than a part.
Check the temperature dial hasn't been bumped, the vents inside aren't blocked by food, and the coils underneath aren't matted with dust.
Go outside while it runs — if the vent flap barely moves, the duct is clogged. That's the fix half the time.
Pull the bottom rack and clean the filter. If it's full of food, that was it.
Turn it off, use the hex key in the hole underneath to free the flywheel, press the red reset button.
Still stuck? That’s what we’re for — have the brand and model number (inside the door or on the back) ready when you call and we’ll bring the right parts to Temple.
Whirlpool, Maytag, KitchenAid, GE, Frigidaire, Electrolux, Samsung, LG, Bosch, Kenmore, Amana, Speed Queen and most others. Not sure? Ask — if we can’t get parts for it, we’ll tell you on the phone rather than charge you a trip.
The apartment complex we live at made the first contact attempt. Still, every interaction was pleasant and professional, and they put in every effort to get the AC up and running, which, in TX summer, was greatly appreciated! We will definitely remember this when we move to our own place.
LadyyLunaI have AHS insurance and they called this company to repair my refrigerator (only refrigerator I have too) they came out no problem to access the problem then supposedly told AHS right away the problem on May 9,23 I had just had knee surgery and was supposed to keep my knee iced down(but not without a freezer!) it took almost two weeks to order and receiver part so after tracking the part they received the part on May 19,23 at noon, I called the office promptly to see if there was anyway I could get it fixed Friday afternoon, and the RUDE lady who answers their phone and schedules all appoints said no not on a Friday! I said I’ll pay extra I really need my fridge it’s been over two weeks and I can’t keep food ICE or nothing at this point and it’s ridiculous she said too bad! On Monday at 8:10am she calls and said they can be out there in an hour, I said I’m at work I cannot just leave work at the hospital I have to have it planned she said well too bad I’ll call tomorrow, I said well can we schedule it I have a job and you can’t just leave the hospital I have to ask off and get it approved she said we don’t do appoints unless you are paying us and you didn’t your using your AHS so we don’t schedule appoints for you so you’ll have to just be there when we are available! I said seriously I need my fridge! She said yep that’s how we work! I hung up I don’t have time for rude customer service!!!! Never use them again!
RT TRUCKINGPolite, quick, knowledgeable, and reasonable.
Judy GI have 2 central units and both of my units have been replaced by this company and when I say they are truly amazing. They really are. I 100% would recommend them. They also have fixed my moms house and my mother in laws house and all three of us are happy customers. And on top of that the staff has the best customer service as well. 💜💜💜
Kristen JonesChris and the On Point guys have been NOTHING BUT AWESOME for ~5 years now for us. Our new build, our Airbnb they always comes as quickly as possible and never let us down. FAST, efficient, & AMAZING quality. These guys know what they’re doing. We’re so thankful for them!
Kyla SwannKnowledge and professional.
Kenneth ZyskFast response fast fix but the parts were under $20 and the bill was $290 . I know a company has to make money to stay in business but I think its was a little steep.
Thomas BarkerIf you need an issue to be worked on, call these folks. We have used them several times in the last several years and I can't say enough good things. Honest, responsive and the work is completed for a fair price. We have recommended them to friends who also sing their praises. The tech even remembered the mustang that we had. CAll these folks when in need, they will help you for a fair amount. They just did it again. Awesome 😎
Paul BWhen I called they showed up in 20 minutes. We called to have them repair a refrigerator and he had it done in less than 15 minutes. Works perfectly now! Thank you On Point!
Lauri DornY'all, On Point Service Company saved the day again! My A/C has been out. It just wasn't cooling. I emailed Tara yesterday afternoon and she sent a technician out this morning! Josh, the technician, was friendly and diagnosed the problem quickly, quoted a price and got right to work! He had to pull the A/C apart, clean it and put it back together and did it in 3 hours! The price I was quoted is what I paid. No extra fees or mystery charges! I will continue to used this local company!
Marie AaronWe come to Temple several days a week. We’re based in McGregor, about 35 minutes from Temple, and we batch Temple and Belton calls so we can get to you same or next day.
No separate travel charge — the flat diagnostic fee is the same as in Waco confirm.
Refrigerators and freezers, washers, dryers, dishwashers, stoves, ovens and ranges, and garbage disposals. Plus light-commercial refrigeration and laundry.
Usually. Tell us the brand and model when you call so we bring the right parts. If a part has to be ordered we’ll tell you the timing before you commit.
Call and we’ll give you a Temple window — or request service online and we’ll call you back.
